General Questions

Technical Questions

1.  What is BICSA.COM?

BICSA.COM is a system that, over the Internet, the clients of Banco Internacional de Costa Rica, can, within a secure ambience, realize banking operations with a very flexible schedule and in the most friendly and simple way.

2.  Is BICSA.COM secure?

BICSA has invested a great amount to guarantee that your transactions on the Internet are secure and private. Our infrastructure is monitored and watched over constantly, and the information is encrypted by means of a mechanisms called SSL, of 128 bits and provided with a Digital Certificate of renown international prestige. For further information access here.

3.  How do I use BICSA.COM ?

Whenever one of our clients acquires the new service offered by BICSA, he will receive a sealed envelope with his access key and with a user’s manual, where in a clear and concise manner the correct way to use this program is indicated.

4.  Can I see up to date information from my account? ?

Yes, BICSA.COM gives you very up to date balances because our system operates in real time. Some delays can occur due to processing time or incidents related with the system that would be outside of our control.

5.  What are the requirements for a system in order to use BICSA.COM?

You need a connection to the Internet, your preferred browser – Netscape Navigator 4.7 or higher, or Microsoft Internet Explorer 4.0 or higher, with SSL encryptation of 128 bits. You can obtain these browsers in any of the suppliers websites.